PRIVACY POLICY

Last Updated: 25 September 2026

This Privacy Policy explains how ANK LUXURY WATCHES TRADING LLC, operating as AN LUXURY WATCHES, collects, uses, stores, shares, and protects personal information when you visit our website, purchase a product, create an account, request a quotation, sell or trade an item, contact us, or otherwise use our services.

In this policy, “AN LUXURY WATCHES,” “we,” “us,” and “our” refer to ANK LUXURY WATCHES TRADING LLC.

By using our website or providing personal information, you acknowledge the practices described in this Privacy Policy.

1. PERSONAL INFORMATION WE COLLECT

The information we collect depends on how you interact with us.

INFORMATION YOU PROVIDE DIRECTLY

We may collect:

• Full name
• Email address
• Telephone number
• Billing and delivery addresses
• Country and preferred language
• Account login details
• Order and transaction information
• Product enquiries and preferences
• Messages sent through email, live chat, forms, or other official channels
• Identification and verification documents
• Proof of address or ownership
• Bank-account or payment-related information
• Watch, jewellery, and gemstone details
• Photographs, certificates, invoices, and provenance documents
• Return, repair, warranty, valuation, trade, and quotation information
• Marketing and communication preferences

When required for a high-value transaction, sale, trade, security review, fraud-prevention check, or legal obligation, we may request additional information.

INFORMATION COLLECTED AUTOMATICALLY

When you visit our website, we or our service providers may automatically collect:

• Internet Protocol address
• Browser and device type
• Operating system
• Language and regional settings
• Pages viewed and links selected
• Search activity
• Referring and exit pages
• Date, time, and duration of visits
• Approximate location derived from an IP address
• Shopping-cart and checkout activity
• Cookie identifiers and similar technical information
• Website performance, security, and error data

Please review our Cookie Policy for further information.

INFORMATION RECEIVED FROM THIRD PARTIES

We may receive information from:

• Shopify
• Payment processors
• Delivery and logistics providers
• Fraud-prevention and identity-verification providers
• Analytics and advertising providers
• Social-media platforms
• Customer-support applications
• Publicly available sources
• Business partners or professional advisers
• A person authorised to act on your behalf

2. HOW WE USE PERSONAL INFORMATION

We may use personal information to:

• Operate and maintain our website.
• Create and administer customer accounts.
• Process purchases, payments, deliveries, returns, and refunds.
• Respond to enquiries and provide customer support.
• Prepare quotations and valuations.
• Assess watches, jewellery, gemstones, and other items offered for sale or trade.
• Authenticate products and verify ownership or provenance.
• Arrange repairs, servicing, and warranty support.
• Prevent fraud, theft, money laundering, unauthorised activity, and security threats.
• Verify identity and comply with legal or regulatory requirements.
• Maintain transaction, tax, accounting, and business records.
• Personalise the website and improve our products and services.
• Analyse website use and technical performance.
• Send service messages, order updates, and important notices.
• Send marketing communications where permitted.
• Protect our rights, property, clients, employees, and business.
• Establish, exercise, or defend legal claims.
• Comply with lawful requests from courts, regulators, or authorities.

3. LEGAL BASES FOR PROCESSING

Depending on your location and the circumstances, we may process personal information based on:

• Your consent.
• The performance of a contract or steps requested before entering a contract.
• Compliance with a legal or regulatory obligation.
• Our legitimate business interests, where those interests do not improperly override your rights.
• The protection of legal rights or prevention of fraud.
• Another lawful basis permitted under applicable law.

Where processing is based on consent, you may withdraw that consent, subject to legal and operational limitations.

4. MARKETING COMMUNICATIONS

With your permission, or where otherwise allowed by law, we may send you information about products, collections, private offers, events, and company updates.

You may unsubscribe by:

• Selecting the unsubscribe link in a marketing email.
• Changing your available communication preferences.
• Contacting us at info@anluxurywatches.com.

Unsubscribing from marketing will not stop essential communications relating to orders, payments, security, warranties, or customer-service requests.

5. HOW WE SHARE PERSONAL INFORMATION

We may share information with service providers that assist us with:

• Website hosting and e-commerce services
• Payment processing
• Order fulfilment
• Shipping, logistics, and insurance
• Customer support and live chat
• Email and marketing services
• Analytics and website performance
• Advertising and social media
• Information security
• Fraud prevention
• Identity and ownership verification
• Product authentication and professional inspection
• Repairs and servicing
• Accounting, auditing, legal, and professional advice

These parties may only use information for authorised purposes and subject to their applicable contractual and legal obligations.

We may also disclose information:

• When required by law, court order, or a competent authority.
• To investigate suspected fraud, theft, or unlawful activity.
• To protect the safety, rights, or property of AN LUXURY WATCHES or another person.
• In connection with a merger, acquisition, financing, restructuring, sale of assets, or transfer of the business.
• At your direction or with your consent.

We do not disclose personal information merely because a person asks for it without lawful authority or an appropriate basis.

6. SHOPIFY

Our online store is hosted on Shopify, which provides the e-commerce platform used to operate our website and process online transactions.

Shopify may collect and process personal information when you visit our store, create an account, use checkout, or interact with Shopify-supported services.

Shopify’s handling of personal information is also governed by its own privacy policies and contractual terms.

For more information, please visit:

• Shopify Privacy Policy: https://www.shopify.com/legal/privacy
• Shopify Consumer Privacy Policy: https://www.shopify.com/legal/privacy/consumers

7. PAYMENTS

Payments may be processed by Shopify or independent payment providers.

AN LUXURY WATCHES does not necessarily receive or store complete payment-card details. Payment information may be collected and processed directly by the relevant payment provider according to its own privacy and security practices.

Payment providers may use information to:

• Authorise and complete transactions.
• Verify cardholders or account holders.
• Prevent fraud and unauthorised payments.
• Process refunds and disputes.
• Meet legal and compliance obligations.

Please review the privacy policy of the payment provider used for your transaction.

8. INTERNATIONAL DATA TRANSFERS

Our website, Shopify, and other service providers may process or store personal information in countries outside your place of residence.

Privacy and data-protection laws may differ between countries. Where required, we take reasonable steps to ensure that international transfers are supported by appropriate safeguards or another lawful transfer mechanism.

By completing an international transaction, your information may also be provided to couriers, customs authorities, banks, payment providers, and other organisations involved in fulfilling the transaction.

9. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including:

• Completing transactions and providing services.
• Maintaining warranty and service records.
• Meeting tax, accounting, regulatory, and legal obligations.
• Preventing fraud and protecting security.
• Resolving disputes and enforcing agreements.

Retention periods vary depending on the type of information, transaction, applicable law, and business requirement.

When information is no longer required, we may delete, anonymise, or securely isolate it, subject to available systems and legal obligations.

10. DATA SECURITY

We use reasonable administrative, technical, and organisational safeguards designed to protect personal information from unauthorised access, loss, misuse, alteration, disclosure, or destruction.

These measures may include:

• Encrypted communications
• Access controls
• Account authentication
• Secure service providers
• Fraud monitoring
• Restricted internal access
• Security and system monitoring

No method of transmission or electronic storage is completely secure. We cannot guarantee absolute security, but we take reasonable steps to protect the information entrusted to us.

You are responsible for maintaining the confidentiality of your account password and notifying us promptly of suspected unauthorised access.

11. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

• Operate and secure the website.
• Maintain account, cart, and checkout functions.
• Remember visitor preferences.
• Understand website performance and visitor activity.
• Prevent fraud.
• Personalise content.
• Measure advertising and marketing effectiveness where permitted.

Where required, you may manage non-essential cookies through our cookie banner or privacy-preference tool.

Please review our Cookie Policy for complete information.

12. YOUR PRIVACY RIGHTS

Depending on applicable law and your location, you may have the right to:

• Request access to personal information held about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of eligible information.
• Request restriction of certain processing.
• Object to certain processing.
• Withdraw consent where processing is based on consent.
• Request a copy or transfer of eligible information.
• Opt out of marketing communications.
• Submit a complaint to the relevant authority.

These rights may be subject to identity verification, legal exceptions, record-retention requirements, fraud-prevention needs, and the rights of other individuals.

To submit a privacy request, contact info@anluxurywatches.com and describe your request clearly.

We may request information necessary to verify your identity before responding.

13. CHILDREN’S PRIVACY

Our website and services are intended for adults and are not directed at children.

We do not knowingly collect personal information directly from children for the purpose of selling luxury products.

If you believe a child has provided personal information without appropriate authorisation, please contact us so that we can review the matter.

14. THIRD-PARTY LINKS

Our website may contain links to independent third-party websites, applications, payment providers, social-media platforms, or other services.

We do not control and are not responsible for their content, security, privacy practices, or terms. We recommend reviewing the privacy policy of every third-party service you use.

15. BUSINESS TRANSFERS

If AN LUXURY WATCHES or its assets are involved in a merger, acquisition, restructuring, financing, or sale, personal information may be transferred as part of that transaction.

Any recipient will be required to handle the information in accordance with applicable law and the relevant privacy obligations.

16. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes in our services, business practices, technology, service providers, or legal obligations.

The updated policy will be published on this page with a revised “Last Updated” date.

Where required, we may provide additional notice of significant changes.

17. CONTACT US

For questions, privacy requests, corrections, deletion requests, complaints, or further information, please contact:

ANK LUXURY WATCHES TRADING LLC
Trading as: AN LUXURY WATCHES
Country: United Arab Emirates
Email: info@anluxurywatches.com

Please write Privacy Request in the subject line and provide sufficient information for us to identify and respond to your request.