TERMS & CONDITIONS

Last Updated: 25 September 2026

These Terms and Conditions govern your access to and use of the AN LUXURY WATCHES website, together with any purchase, sale, trade, valuation, quotation, or other transaction conducted through our website or official communication channels.

AN LUXURY WATCHES is operated by ANK LUXURY WATCHES TRADING LLC, a company registered in the United Arab Emirates. References to “AN LUXURY WATCHES,” “we,” “us,” or “our” mean ANK LUXURY WATCHES TRADING LLC.

By accessing our website, creating an account, submitting an enquiry, or placing an order, you confirm that you have read, understood, and agreed to these Terms and Conditions.

1. ELIGIBILITY

You must be at least 18 years old and legally capable of entering into a binding agreement to purchase, sell, or trade through our website.

If you use the website on behalf of a company or another person, you confirm that you have the authority to act on their behalf.

2. PRODUCT INFORMATION

We make reasonable efforts to present every product accurately, including its description, specifications, condition, measurements, photographs, availability, and accompanying accessories.

Due to differences in screens, lighting, photography, and display settings, colours and visual details may appear slightly different from the physical product.

Pre-owned and vintage products may show signs of age, wear, servicing, polishing, restoration, or component replacement. Any material condition details known to us will be stated in the product description or communicated before the sale.

Product descriptions and photographs form part of the relevant listing but do not replace a client’s responsibility to review all available information and request clarification before purchasing.

3. AUTHENTICITY

Every pre-owned watch offered by AN LUXURY WATCHES is evaluated before sale according to our authentication and quality-control procedures.

Where available, information concerning provenance, service history, original packaging, warranty cards, certificates, and accessories will be included in the listing or communicated to the purchaser.

Unless expressly stated, AN LUXURY WATCHES is an independent retailer and is not affiliated with, authorised by, or endorsed by the manufacturers and trademarks displayed on this website.

4. PRICES AND AVAILABILITY

All prices are displayed in the currency shown on the website and may change without prior notice.

Prices may exclude delivery charges, insurance, customs duties, import taxes, bank fees, currency-conversion charges, or other destination-related costs unless expressly stated otherwise.

Products are subject to availability. Adding an item to your cart, submitting a quotation request, or receiving an automated confirmation does not reserve or guarantee the product.

We reserve the right to correct genuine pricing, description, or technical errors. If an error affects an order already submitted, we will contact you before proceeding and provide the available options, subject to applicable law.

5. ORDERS AND ACCEPTANCE

An order submitted through the website constitutes an offer to purchase. It becomes binding only after:

• Payment has been successfully received or authorised.
• Required security and identity checks have been completed.
• Product availability has been confirmed.
• We issue final order or dispatch confirmation.

We may decline or cancel an order where reasonably necessary, including suspected fraud, payment failure, incorrect information, product unavailability, pricing error, legal restrictions, or inability to deliver safely.

If we cancel an order after receiving cleared payment, the appropriate amount will be returned to the original payment method.

6. PAYMENT AND VERIFICATION

Payment must be made using an approved payment method.

For fraud prevention and the protection of our clients, we may request identification, proof of address, payment verification, or additional information before accepting or dispatching an order.

The billing information must correspond with the authorised payment holder. We may delay or decline an order if the requested verification is not completed.

Customers are responsible for any charges imposed by banks, card issuers, payment providers, or currency-conversion services.

7. DELIVERY

Orders are subject to payment confirmation, security verification, product availability, and final inspection before dispatch.

Delivery estimates are provided as guidance and are not guaranteed. Delays may result from customs procedures, courier operations, security checks, public holidays, weather, or circumstances beyond our reasonable control.

Customers must provide complete and accurate delivery information. High-value shipments may require insurance, identification, and the recipient’s signature.

International customers are responsible for applicable customs duties, import taxes, clearance charges, and local fees unless expressly agreed otherwise in writing.

Please refer to our Delivery & Returns Policy for additional information.

8. RETURNS AND REFUNDS

Eligible products purchased directly through our website may be returned within 15 calendar days of receipt, subject to our Return & Refund Policy and applicable law.

A return must be authorised by AN LUXURY WATCHES before shipment. The product must remain unused and unworn and must include its original packaging, documents, accessories, labels, protective stickers, and complimentary items.

Returned products are subject to inspection. A return may be refused or an appropriate deduction may be applied if the product shows signs of use, damage, alteration, resizing, polishing, missing components, or removal of protective materials, subject to applicable consumer-protection laws.

Approved refunds will be issued to the original payment method. Delivery costs, insurance charges, customs duties, taxes, payment fees, and related expenses may be non-refundable unless otherwise required by law or the return results from our error.

9. WARRANTIES AND AFTER-SALES SERVICE

Any warranty applicable to a product will be stated in its listing, invoice, warranty document, or written order confirmation.

Warranty coverage may vary according to the product, brand, age, condition, and transaction terms.

Unless expressly included, warranty coverage does not apply to:

• Normal wear and ageing.
• Accidental damage, impact, misuse, or negligence.
• Water or moisture damage beyond the confirmed resistance rating.
• Damage to straps, bracelets, clasps, crystals, coatings, or cosmetic surfaces.
• Loss, theft, or unauthorised repair or alteration.
• Damage caused by failure to follow care instructions.

Manufacturer warranties remain subject to the manufacturer’s own terms and conditions.

10. SELLING OR TRADING A WATCH

Any initial valuation provided from photographs or information supplied by a client is provisional.

A final offer can only be confirmed after the watch has been physically inspected and authenticated. We may revise or withdraw an offer if the watch’s condition, authenticity, components, provenance, accessories, or documentation differ from the information originally provided.

By offering a watch for sale or trade, you confirm that:

• You are its lawful owner or are authorised by the lawful owner.
• The watch is not stolen, pledged, subject to finance, or connected with unlawful activity.
• All information and documents you provide are accurate.
• You have disclosed any known repairs, alterations, replacement parts, or authenticity concerns.

We may request identification, proof of ownership, purchase documents, or additional information before completing a transaction.

11. QUOTATIONS AND RESERVATIONS

Quotations are subject to availability, market conditions, product specifications, delivery destination, taxes, shipping, insurance, and any validity period stated in the offer.

A quotation does not reserve a product unless the reservation has been confirmed in writing and the required deposit or payment has been received.

Deposits and reservation payments will be governed by the specific written terms supplied at the time of the transaction.

12. ACCOUNTS AND SECURITY

You are responsible for maintaining the confidentiality of your account credentials and for all activity conducted through your account.

You must notify us promptly if you believe your account, password, or payment information has been accessed without authorisation.

We may suspend or close an account where we reasonably suspect fraud, misuse, security risk, or violation of these Terms.

13. ACCEPTABLE USE

You must not:

• Use the website for unlawful, fraudulent, or misleading purposes.
• Attempt to gain unauthorised access to the website or another user’s account.
• Introduce malware, harmful code, or automated systems that disrupt the website.
• Copy, reproduce, or exploit website content without permission.
• Submit false information, fraudulent payment details, or misleading documents.
• Use our name, content, or intellectual property in a manner that suggests unauthorised affiliation or endorsement.

14. INTELLECTUAL PROPERTY

All website content owned by AN LUXURY WATCHES, including text, original photography, graphics, logos, designs, layouts, and software elements, is protected by applicable intellectual-property laws.

No content may be copied, reproduced, modified, distributed, published, or commercially used without our prior written permission.

Third-party brand names, trademarks, and product images belong to their respective owners and are used for identification and descriptive purposes.

15. PRIVACY AND PERSONAL INFORMATION

We collect and process personal information in accordance with our Privacy Policy and applicable data-protection requirements.

Information may be used to process orders, prevent fraud, communicate with clients, provide services, comply with legal obligations, and improve our website.

Please review our Privacy Policy for further details about how personal information is collected, used, retained, and protected.

16. THIRD-PARTY SERVICES AND LINKS

Our website may contain links to third-party websites, couriers, payment providers, social-media platforms, or other external services.

We do not control and are not responsible for the content, availability, security, or privacy practices of independent third parties. Use of such services may be subject to separate terms and policies.

17. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, AN LUXURY WATCHES will not be liable for indirect, incidental, special, or consequential losses arising from the use of the website or a transaction.

Nothing in these Terms excludes or limits liability that cannot legally be excluded, including mandatory consumer rights or liability arising from fraud, wilful misconduct, or other matters protected by applicable law.

18. FORCE MAJEURE

We will not be responsible for delay or failure caused by events beyond our reasonable control, including natural disasters, government action, customs delays, transportation disruption, telecommunications failure, cyber incidents, labour disputes, conflict, public-health emergencies, or courier interruption.

We will take reasonable steps to communicate with affected clients and resume performance when reasonably possible.

19. CHANGES TO THESE TERMS

We may update these Terms and Conditions to reflect operational, legal, regulatory, or security changes.

The updated version will be published on this page with a revised “Last Updated” date. The terms applicable to a completed order will generally be those in effect when the order was accepted, unless applicable law requires otherwise.

20. GOVERNING LAW AND DISPUTES

These Terms and Conditions are governed by the laws of the United Arab Emirates.

Any dispute will be subject to the jurisdiction of the competent courts in the United Arab Emirates, without limiting any mandatory rights or remedies available to a consumer under applicable law.

Before commencing formal proceedings, we encourage clients to contact us so that we can attempt to resolve the matter fairly and promptly.

21. CONTACT US

If you have questions about these Terms and Conditions, an order, or any AN LUXURY WATCHES service, please contact us through the official contact details or live-chat service published on our website.

ANK LUXURY WATCHES TRADING LLC
United Arab Emirates